frequently asked questions Hope these answers help you navigate the hub better

FAQ's

General FAQs

connectED is the most engaging and interactive global education hub in the world. This is where students, parents, counselors, and universities connect to find what they need.

connectED is a community of students, parents, high school counselors, and university representatives all working together to ensure that each student finds the best program and university to pursue their global education.

No, there isn’t. connectED is a free hub for students, parents, and high school counselors and is supported by our partner universities from around the world.

Please contact us to discuss how your institution can become a connectED partner.

Go to the connectED HUB to register. If you have already registered, login using your registered email address.

  1. Once logged in, you can start interacting with the connectED community via the SOCIAL or the COMMUNITY section.
  2. Send a CHAT message or schedule a live 1:1 meeting through the MEET function.
  3. Visit the KNOWLEDGE SESSIONS to explore and participate in sessions designed to help you navigate global education.
  4. Visit the BREAKOUT SESSION tab and click on JOIN to attend information sessions.

You do not need any plugins or downloads needed to watch a session on connectED, so all you need to do is join the session and ensure that you have headphones or speakers on your viewing device. The Virtual event is web-based and hence available on any device, so you can attend your Session on any device – from your smartphone to your laptop, iPad, or tablet.

If you would prefer to watch the on-demand version of the Knowledge Sessions, rather than the live event, you can simply click Watch session after the session is completed.

connectED allows you to schedule AND conduct live meetings right here on the hub.

  1. REQUEST or ACCEPT a meeting with another community member.
  2. At the scheduled time, click on JOIN MEETING in the 1-1Meetings tab.
  3. A video meeting will launch in the hub.

Absolutely! Be proactive and reach out to the university representatives. Send them a chat or request a meeting.

Yes, absolutely. connectED is available as a native app on mobile devices and tablets. Click HERE to download the app

Technical FAQs

No, you do not need any external video conferencing tools. connectED is a complete cloud based platform and doesn’t require any additional plugins.

No additional software is required since connectED is completely a cloud based platform.

You can access connectED either online or through a mobile app

Yes, you can access connectED on any browser, however, we recommend Google Chrome for the best experience.

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